Return Policy


Cancelled or Returned Orders

Please email us at orders@essentialbobbleheads.com if you wish to cancel or return an order.  We must be notified within 14 days if you wish to return an item.  If you wish to cancel or return an order, there is a 15% cancellation/restocking fee.  Item(s) must be returned within 7 days from notification of return.  Shipping charges cannot be refunded.

Unfortunately we are unable to accept returns on face masks.   

Damaged Items

If any of your items arrive damaged, please contact us immediately at orders@essentialbobbleheads.com.  We will put in a claim for review.  Once approved, we can arrange a replacement.  All claims must be made within 14 days from when your order was placed.